We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary:

Assist students and vendors with account-related questions and issues; manage refunds, payments, and collections in an efficient and timely manner; reconcile daily bank deposits, student accounts, and multiple reports as required.

Required Qualifications:

Essential Duties and Responsibilities

• Collect past due balances of student and vendor accounts; maintain and reconcile spreadsheets; invoice third-party vendors; communicate information to students, vendors, and collection agencies via phone and email.
• Process refunds/disbursements in accordance with THECB refund guidelines; review multiple reports and student accounts to verify correct information including refund amounts; communicate with other departments, such as Financial Aid and Admission and Records; and reconcile and finalize all reports.
• Process 1098-T annual tax notifications by reviewing current IRS guidelines, verifying students have a social security number and valid mailing address, mailing out the W-9S form, updating students' accounts, reviewing 1098T forms for accuracy, uploading the file to the third-party vendor, and answering phone calls and email questions.
• Receive payments of checks and electronic funds, and properly reconcile to their accounts; assist accountants in balancing cost centers; process charge-backs of credit cards; process returned to paper and electronic checks, and submit ACH file to the bank.
• Reconcile excel spreadsheets related to lab fees, liability insurance, third-party aging, and return checks.
• Process third-party billing or invoicing by receiving, scanning, and distributing purchase orders and vouchers; sending monthly e-bill statements of account activity to students; maintaining current third-party billing agreements with outside vendors; reconciling third-party payments to invoices, and refunding overpayments as necessary.

Supplemental Functions

• Perform other duties as assigned.
• Perform all duties and maintain all standards in accordance with college policies, procedures, and Core Values.

 
Knowledge, Skills and Abilities

• Knowledge of Microsoft Office software (Excel and Word)
• Strong customer services skills
• Strong training skills
• Proficient telephone skills
• Basic accounting skills
• Intermediate computer software skills (Excel spreadsheet knowledge)
• Professional verbal and written communication skills
• Time management skills
• Strong organizational skills
• Ability to work well with other team members
• Ability to handle difficult situations
• Ability to explain detailed data
• Ability to operate 10-key adding machine
• Ability to manage projects
• Ability to work independently with attention to detail
• Ability to work with little supervision

 
Physical Demands, Working Conditions and Physical Effort
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking, and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort is required.

Requirements
Associate degree from an accredited institution and three (3) years of related experience OR equivalent combination of education and experience.
Customer service experience. Cash handling experience, including bank deposit and cash-draw reconciliation.

Preferred

Experience in higher education.

**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College at its discretion to enable individuals with disabilities to perform the essential functions.

Required & Preferred Qualifications (if applicable):

This position is for a Technical Coordinator with the following job duties:

o Review daily and weekly Transact and Workday reports for accuracy, to include payment plans as well as all Workday generated charges, payments, waivers, financial aid, etc.

o Work with Assistant Director for Transact and Workday configuration and maintenance; provide technical support and assistance to campus associates.

o Set up and maintain student installment plans, scheduled payments, late fees, and removal from plan if balance remains after final payment due.

o Build and maintain all Transact e-market stores, communicate with other departments to determine needs for their requested store, provide technical support as needed; travel to campuses as needed to deliver Transact equipment or assist with questions for e-market stores, work with IT Department for any installment assistance needed.

o Work with the Assistant Director to reconcile, process and make necessary corrections in Workday and vendor software for IRS 1098T tax forms. Communicate with 1098T vendor for any questions or concerns; submit final file to vendor; assist students with questions and corrections.

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***

Compensation Type:

Salary

Employment Type:

Full time

Hiring Minimum

$44,622.00

Hiring Maximum

$53,546.40

Compensation is determined based on experience.

**Application submission deadline is 12am of the date listed.**

04/26/2025

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law. 

Apply Here: https://collin.wd1.myworkdayjobs.com/ExternalStaffCareerSite/job/Collin-Higher-Education-Center/Coordinator-Accounts-Receivable_R-6626-1